Digital Transformation for Government Agency
Digital Transformation for Government Agency
- Client :
Ministry of Administrative Development
- Challenge :
- Manual, paper-based workflows delaying citizen services
- No centralized data or performance visibility
- Public scrutiny on service delivery speed
- Solution :
- Developed e-government portal with end-to-end digital processes
- Implemented secure data center and disaster recovery plan
- Created performance dashboard for real-time monitoring
- Results :
- 50% faster permit processing
- 100% paperless application submissions
- Improved public satisfaction rating by 25%